Privacy Policy

Overview

NepTunes is a Mac app from micropixels. This website is static: it sets no tracking cookies and runs no third-party analytics. We only receive information you actively send us, such as a support request or a widget submission.

The app

NepTunes only uses the data you give it to control playback, show your listening history, and scrobble to Last.fm when you are logged in.

Last.fm authentication and scrobbling happen directly between your Mac and Last.fm. NepTunes stores your Last.fm session locally on your device. NepTunes does not run its own servers that collect your listening history.

Purchases

NepTunes Pro is sold through the Mac App Store. Purchases and subscriptions are handled by Apple. NepTunes never sees your payment details.

Support requests

If you send a support request, we collect the email address, message and attachments you provide, solely to answer you and fix what you report. The request is stored in Supabase, a hosted Postgres provider, and copied into Linear, the issue tracker we work from. Attachments are deleted from Supabase once they are in Linear. We also record the IP address the request came from, used only to prevent abuse of this form.

Widget submissions

If you submit a widget for the gallery, we collect the name, email, optional source URL, description and file you provide, solely to review it and, if approved, publish it with credit to you. The submission details are stored in Supabase, a hosted Postgres provider, and the widget bundle you upload is stored in Supabase Storage. We also record the IP address the submission came from, used only to prevent abuse of this form.

Contact

Questions about privacy? Email support@micropixels.software.